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Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 70 manufacturing facilities strategically located around the globe and employs a team of over 23,000 professionals in 130 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

【工作內(nèi)容】
- 日常數(shù)據(jù)檢測(cè)和設(shè)備維護(hù)
- 為客戶提供產(chǎn)品使用支持與技術(shù)咨詢，解答客戶在使用過(guò)程中遇到的問(wèn)題；
- 協(xié)助處理客戶反饋的設(shè)備或系統(tǒng)故障，并提供解決方案；
- 記錄并跟蹤客戶問(wèn)題處理進(jìn)度，確保問(wèn)題及時(shí)閉環(huán)；
- 消耗及盤點(diǎn)統(tǒng)計(jì)；
- 藥品的轉(zhuǎn)移以及添加；
- 配合團(tuán)隊(duì)完成售后相關(guān)文檔的整理與更新工作。

【任職要求】
- 大專及以上學(xué)歷，有5年及以上相關(guān)工作經(jīng)驗(yàn)；紙廠或化工廠經(jīng)驗(yàn)為佳
- 學(xué)習(xí)能力和意愿強(qiáng)，有較強(qiáng)的安全意識(shí)和團(tuán)隊(duì)合作精神，注重細(xì)節(jié)，有責(zé)任心
- 具備良好的溝通能力與服務(wù)意識(shí)，能夠耐心傾聽客戶需求；
- 對(duì)技術(shù)有基本了解，具備一定的問(wèn)題分析與解決能力；
- 工作認(rèn)真負(fù)責(zé)，能適應(yīng)靈活的工作安排及臨時(shí)任務(wù)；